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Great Expectations: Redefining Quality Customer Service

Arc Worldwide Art Director Kylie Wendell shares her thoughts on customer service in the social world and how retail brands are getting it right

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Leo Q+A: Chris Hess

EVP, Group Account Director, talks inspiration, execution and what’s keeping him up at night.

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LBG Brings It: Burnetters Look Back on The 3% Conference

Hear from six Leo Burnett Group employees on their greatest takeaways from last week’s conference, and how they’re bringing those lessons back to the agency.

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LBG Brings It: Six Burnetters on What’s Ahead at 3%

Six employees from across Leo Burnett Group share what they’re looking forward to most while attending this year’s conference.

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Arc and Leo Burnett Replicate Best-in-Class Mother’s Lounge for 3% Conference

Two days, two rooms and real change for mothers. Leo Burnett and Arc sponsor and design pop-up Mother’s Lounge for the 2018 3% Conference.

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Path to Purchase Expo 2018: Top Five Takeaways

Our strategy team shares what insights and lessons they’re bringing back from this year’s conference.

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